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Newsletters

Sign up for Terry’s free electronic newsletter to learn about the latest news and issues affecting Burlingame.

Archived Newsletters

July 8, 2010

June 1, 2010

May 22, 2010

April 17, 2010

March 3, 2010

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Power Outages

To measure PG&E's performance, we need to log all power outages--even short ones. Please make a Power Outage Report.

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Neighborhood Network

The Neighborhood Network program encourages citizens to work cooperatively in neighborhood teams to prepare for disasters. In the process of getting better acquainted, neighbors are inspired to plan other events such as block parties and holiday get-togethers. Their sense of community fosters a “Neighborhood Watch” awareness that helps prevent crime.

To learn more, click on "more" or contact Terry at terry@terrynagel.com or (650) 347-3576.

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Power Outages

Good news! PG&E has agreed to install a new system which will dramatically improve service to about 6,000 Burlingame customers, plus others in neighboring cities such as Hillsborough and San Mateo. The project will use new "IntelliTeam" software that has only been used once before - quite successfully, they tell us - in San Francisco. PG&E will spend $3 million this project, which will begin in July and be up and running by late October. Once it is installed, the system will quickly isolate a power outage and switch power back on to all but a small area within a couple of minutes. It will not cost our city any money or staff time.

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PG&E Customer Service

Did you know that your power outage won’t get priority in PG&E’s Customer Service system unless two people in the same circuit report it? Are you aware that calling from a cell phone makes it harder for PG&E to track your account?

PG&E has created a new list of Helpful Hints for Customers Reporting Outages. Learn how to get the best service from their system.

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Out of Cars

With vehicles causing more than 50 percent of carbon emissions in most of our cities, it’s time to get serious about getting people out of their cars.

At the San Mateo County Council of Cities meeting for council members, two experts on transportation recently offered Top 10 lists for how to encourage people to use alternatives to cars. Here’s what they had to say.

Christine Maley-Grubl, executive director of the Peninsula Traffic Congestion Relief Alliance

No. 10 – Encourage employers to offer telecommuting as an option for employees to leave their cars at home. The Alliance can provide information on establishing a telecommute program.

No. 9 – Encourage employers to urge employees to vanpool if they are commuting long distances. Vanpool providers such as VPSI or Enterprise can provide the vans. The Alliance can help coordinate vanpools and also offers cash incentives to vanpool drivers and to riders.

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Emergency Contacts

Whom should you call to fix a pothole? Replace a streetlight? Report a crime that happened a week ago?

Burlingame offers a list of Emergency Contacts and Other Helpful Information that you can download and keep handy by your phone. We suggest that you print it on both sides and also keep a copy with you wherever you go because the list also includes very basic information about what to do during an emergency.

Download a copy here. (Click on the PDF version at the top)

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Contact

Terry welcomes your feedback and comments on any issues relating to Burlingame.  Go to the Contact form and send your message.  Terry will get back to you very shortly.

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Report a Power Outage

It is critical for us to be able to provide PG&E with an accurate report of outages and their impact on our community. If you have experienced an outage, please enter the details in the Power Outage Form.

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