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Log of Power Outages

 

DateTimeDurationLocation
june 15, 201012:15PM47 Mins per PGE709 Walnut Ave.
Comments: No reason at all for this again the same day and in this weather. And worst of all PGE knew nothing yesterday, said it was only my address and was sending someone out in PM to ck. it. I asked for complete details and was promised I would hear from someone today giving me all the details, and after the phone conversation today with 2 PGE employees I understand why our electricity goes out so often!!!!!
 
june 15, 20107:56approx. 12 minutes709 Walnut Ave.
Comments: Bright, sunny morning. WHY POWER OUT
 
May 22, 2010afternoon, three at leasttotal of about 10 minutes216 Bancroft Road
Comments: I came home early afternoon and found that the power had been off and then restored as many items were flashing. Then as I was resetting clocks, timers etc. power went off again. I went out again only to return to flashing. So, power was out at least three time and maybe more.
 
Unknown - likely early MayUnknownUnknown16 Lorton Avenue #4, Burlingame, CA 94010
Comments: Power outages have been common in my unit and my neighbors' units (I own a townhouse in a 6-townhouse complex) for a few years now. Most recently, I was away briefly and on coming back May 10, noticed that I had to reset all my clocks, microwave, etc. I reported this to PG&E May 14 and they sent out a person to look at our lines. This person asked my neighbors outside my complex if they were having issues and supposedly, they said no. He told me he would tell me if there was an issue with our outer lines vs. our complex's electrical circuits but I didn't get a reply other than an automated messaged "your power has been restored." I tried calling PG&E today and am awaiting a report on what their exam showed. Of note, this information about outages needs to be relayed to the community more. I did not know this was a community-wide issue until I picked up the local paper this Sunday.
 
4/2/107:11 a.m.Up to 5 hrs. 14 min.Large areas of Burlingame
Comments: Report from PG&E: Date: Friday, 4/2/10 Time: 7:11 a.m. Number of customers affected: 7,442 City of Burlingame Customers: Park and Rec Bldg @ 850 Burlingame Ave., Burlingame Chamber of Commerce, businesses on Burlingame Avenue, Main Library, Burlingame Fire Station. PG&E Electric Circuit: Bay Meadows 2101 Cause: Seagull struck and was caught in primary line over Highway 101 at Kehoe exit, San Mateo. PG&E immediately began switching operations to restore as many customers as quickly as possible. 2,980 customers had power restored at 8:46 a.m. 3,169 customers had power restored at 8:55 a.m. 1,222 customers had power restored at 9:22 a.m. At 11:55 a.m., California Highway Patrol and Caltrans closed both North and South bound lanes of Highway 101. PG&E personnel completed repairs and the remaining 71 customers had service restored at 12:25 p.m. Highway 101 is now reopened.
 
5/1/10early evening 2 weeks - partial outage1125 Drake Ave
Comments: I've been in a dispute with P&GE over this outage for 2 weeks now. The technician told me that he would have someone come out and trim the tree and now they're telling me that I need to do it and that they won't fix the problem until I have the tree done. They've been extremely unhelpful and rude on the phone with me.
 
10-May-2010~noon5-10 seconds1070 Carolan Ave.
Comments: I had two computers running jobs, and the power outage shut both computers down. I was concerned that the abrupt shutdown during execution would cause a loss of data and/or corruption of open files. Fortunately it did not.
 
5/10/201012:35pm10 seconds409 Concord Way
Comments: Here we go again. I think there was a bit of wind and poof! Out goes the power. Fortunately, I have a UPS on my computer or I would have hosed a drive that I was resizing resulting in the loss of all my data backups!!
 
5/1/105:58 a.m.Up to 89 minutesLarge areas of Burlingame
Comments: PG&E reports that 7,444 customers were affected by this outage on the Bay Meadows 2101 circuit. It was caused by a duck that got into the primary line at 500 S. Norfolk in San Mateo. Among those affected were the Park & Rec building at 850 Burlingame Ave., the main library, the main fire station on California Drive, the Chamber of Commerce in the Burlingame Avenue train station and businesses on Burlingame Avenue and Broadway. Power was restored at 7:16 a.m. to 2,573 customers, at 7:23 a.m. to 1,701 customers and at 7:27 a.m. to the remaining 3,170 customers
 
5/2/101:45 PMAlmost 4 hours1037 Cortez
Comments: Saw PG&E truck on next block of Cortez about 10 mins. before power went off. Per PG&E, 22 premises affected. Oak tree had fallen on lines, were awaiting special crew to fix this. Power back on 6:05 PM. On Fire Dispatch website, saw that at 1112 Cabrillo at 12:51 PM there were sparking/arcing wires down.
 
5/1/201012?7 hours1469 bellevue
Comments: I noticed that the power was out around 6:30am. However, based on what my clocks read when it came back on, I think it was out for 7 hours.
 
May 1, 20106 or so in the morningNearly 2 hours1178 Broadway Burlingame
Comments: The burglar alarm company called at 6:04 to inform me the shop was without power and the alarm was working on battery power. I called PG&E and they estimated power would be restored at 8:45. It came on around 7:40. A stop on the way to work at The Cakery on Burlingame Ave. found a decided lack of back goods thanks to the outage. I spent 15 minutes restoring our computers to normal working condition. PG&E called me around 8:10 to tell me the lights were on, about 30 minutes after our power had come back on. I spoke with a service rep who said they still expected power to come on at 8:45. He did indicate the cause is being blamed on a transformer. I asked what happened...he did not know and guessed it might have been "old or damaged, but it shouldn't have been a weather-related cause." The fellow at the bakery indicated he has commercial accounts who buy his products and the numerous, frequent outages are jeopardizing his business. Please, PG&E, why can't you provide as reliable service on this circuit as you do on the other side of the street???
 
May 1, 20106am1 hour 45-2 hours1133 Douglas Ave
Comments: On a clear, wind-less morning, the power service experienced an interruption. I called PG&E and waited 15 minutes to speak with a rep who had only the number of customers who were without electrical service. It's very reassuring to know more than 7,000 others are in the dark, too.
 
5/1/105am2.5 hours1404 Edgehill Drive
Comments: 5am is approximate, came on at about 7:40
 
5/1/106am or earlierstill out366 lexington
Comments: My son has autism and basically yells nonstop when the power goes out. I hope the ***** idiots who planned the infrastructure at PG&E are enjoying their sleep as we enjoy our third outage in 2 months I think. So nice to live in a third world country but pay full taxes.
 
5/1/20106am?780 willborough Pl, burlingame ca
 
April r29, 20105:07 PM3.5 hours809 Winchester Dr
Comments: stop light at the Oak Grove Ave - Carolan Ave intersection was out. I was told the outage affected Burlingame High School and Cumberland Ave.
 
2010-04-295:301 hr+1028 Toyon Dr 94010
 
4/11/201012:00 AM20 plus mins.709 WalnuT AVE
Comments: No reason I know of for this one!!
 
4/11/101201 AM:20 minutes774 Walnut Avenue
 
April 2, 20107:30am2.5 hours123 Anita Road, #6
 
4/2/108amAnita Road
Comments: Power Outage - second time this week
 
April 2, 20107:05am1 hour 50 minutes1178 Broadway
Comments: On a dry, gray morning, with no breeze and no unusual weather conditions, the lights went out (second time this week). I called PG&E and after a ten minute wait, the service rep could only indicate that 7500 customers were impacted by the outage. I was told the problem was due to a traffic accident on Highway 101. I inquired as to when the electricity would be restored and the fellow said he did not know. I remarked that calling to ask about outages seemed "useless." The rep replied "I don't need your derogatory remarks this morning." He did ask if I wanted them to call when the power was back on, but I explained that though I am presently "in the dark, I do possess sufficient intelligence to note when the lights have come back on." Around 8:35, another call to PG&E met with slightly more information...the problem was caused "by a bird which flew into a transformer" and "the lights should come back on around 10am." The lights came on shortly before 9 and we reset all the computers in the building and started our day, roughly 2 hours behind in terms of productivity.
 
4/2/107:00AM1 HOUR, 50 MINUTES120 BLOOMFIELD ROAD
Comments: WASHINGTON SCHOOL WAS OUT, DOWNTOWN BURLINGAME LOOKED OUT AS I DROVE TO MY OFFICE ON HOWARD TO 100 EL CAMINO REAL WALGREENS WAS OUT. 100 EL CAMINO REAL ALSO WAS OUT.
 
3/29/108:00AM15 MINUTES120 BLOOMFIELD ROAD
 
4/2/107:05amnearly 2 hourswillborough road
Comments: Weather was fine - no wind or rain. Second outage this week.
 
4/2/20107am - ? Still out40 minutes so far366 Lexington Way
Comments: reporting from a laptop and cellular modem. It was out last week I believe also. Similar time. Nice to live in a 3rd world country here in burlingame... Can't PG&E warn people through some kind of posting?
 
04/02/20107:05amstill out at 730am1344 Burlingame Ave
Comments: I am the store manager for Verizon Wireless. Emergency power only in my building. Looks like some stores nearby are affected.
 
3/29/107:55 a.m.20 to 53 minutesBurlingame Avenue area
Comments: A total of 7,511 customers lost power. The cause: an open circuit breaker at the Bay Meadows 2101 substation at Highways 101 and 92. PG&E reports 3,169 had power restored at 8:15 a.m., 1,700 had power restored at 8:29 a.m., 2,505 had power restored at 8:37 a.m. and the remaining 67 had power restored at 8:48 a.m.
 
3/29/20107:53 am22 minuteswillborough road
Comments: No rain or wind; no reason for outage! Light sprinkles earlier in morning.
 
March 29, 20107:50am25 minutes1178 Broadway
Comments: Lights and power out around Burlingame. Dangerous at the intersection of California Drive and Broadway with heavy commute hour traffic. Can't get my day started...had to reboot the computers when power was restored. No "weather" issues...clear skies...no rain...not much of a breeze, either. Reported the outage to PGE...they had no idea of an outage. A few minutes after the power was restored, PG&E phoned to say the power was back on.
 
3-17-10About 10 a.m.About 1 hour1702 Sequoia Ave. #3
Comments: PG&E told me that 1,300 homes were without power
 
January 20, 20108:55ammomentary409 Concord Way
Comments: Heavy rain and wind. Battery backup kicked in for the computer.
 
1/18/201010:28ammomentary409 Concord Way
Comments: A bit rainy and windy but nothing terrible. Power off momentarily.
 
1/12/201011PM45 minutes1416 Floribunda Ave. #4
Comments: power outage / reset clocks
 
1/12/201011:00PMunknown1415 Floribunda Avenue
 
October 15, 20097:54amMomentary1178 Broadway
Comments: Lights/power went out for a moment...needed to re-set the computers. Curiously, a CD player, which was turned off days ago (and has not been turned on since) was actually ON when the power came back! The weather on this Thursday morning is dry, a big humid and 'tropical.' No rain and the wind is calm to non-existent.
 
October 14, 20098:52pmMomentary1133 Douglas Ave
Comments: Needed to re-set clocks on appliances...funny that the power stayed on during a heavy rainstorm over the course of 10-20 hours, yet on a rather dry and relatively calm evening after heavy weather, the power went out.
 
2009-08-216am5 mins105 Crescent Ave
Comments: There have been a whole series of outages this week according to Fiona. All clocks and computers reset. No obvious reason. Quiet windless morning.
 
2009-07-218-9pm4 minutes, I\'m told1133 Douglas Ave
Comments: On a calm summer evening, PG&E's electricity was interrupted for several minutes. A friend said they were dining at Il Fornaio and the lights went out there during dinner... The following morning at the shop on Broadway, I needed to re-boot several computers. A CD player, which had been turned off Monday at closing, was "on" when I arrived at 7:45 in the morning.
 
07/08/0911:3729 minutes1416 Floribunda Ave. #4
Comments: all power was off.
 
July 8, 200911:45 am501 Primrose Road
Comments: Downtown reported as affected, but power there is on.
 
2000-05-311-3PM in betweenapprox 3 mins709 Walnut Ave.
Comments: all clocks & computers went out.
 
2000-05-317:17 a.m.Less than 1 minute2337 Poppy Drive
Comments: Had to reset all the clocks in the house.
 
2009-04-306:35 am & 11:00 am30 mins.Cortez Ave.
Comments: Lights flickered around 6:35 am, power off few seconds, then back on. Home from work at 2, clocks flashing again. Next door neighbor said power went out for 1/2 hr. around 11 am. PG&E said just "our area", blamed trees on Carmelita, he said City should be taking care of trimming trees around power lines, not PG&E
 
2009-04-306:00 am and 9:45 amten minutes (first) to twenty minutes1021 Paloma Ave
Comments: I am just at a loss to understand how this can happen on a perfectly still, April morning. It's rough on the computers to have them go down in a power outage. Hopefully, it's over for the day.
 
1969-12-314:445 pmMomentary Less than 20 seconds1178 Broadway
Comments: It was a windy, but dry, day here in Burlingame. At 4:45, or so, the power went out for about 10 seconds. This meant re-setting all the appliances in the place.
 
2009-03-177:00pm2 momentary blips105 Crescent Avenue
Comments: All computers reset ... booted up and then crashed again.
 
2009-03-019:15 a.m.Less than 1 minute2337 Poppy Drive
 
2008-12-3111:30 or so1 hr. 15 min709 Walnut Ave.
Comments: SAME OLD BALONEY! Perfectly clear nice day & all of a sudden my lites blinked on & on AT LEAST 6-7 times in a row. I tried calling PGE and 3rd time I reported it as an emergency as you could not get thru to them any other way.STUPID as usual. I lost computer data and of course all other electrc clocks & answering machines, etc. WE NEED SUE THE B......s! Lights went off again later in day for a few seconds.
 
2008-12-315:00pm1 min105 Crescent Avenue
Comments: Perfectly calm dry evening. All power lost for about one minute. Computers, clocks, everything reset.
 
2008-12-24About noon1 hr. 30 min.1410 B Burlingame Avenue
Comments: Numerous businesses on Burlingame Avenue, the main Burlingame library and Mollie Stone's were affected. U.K. Hair could not style customers' hair, credit card machines did not work - very bad for business on one of the busiest shopping days of the year.
 
2008-12-02unknownunknown100 Pepper Avenue
Comments: We were not home when the outage occurred, but I calculated that the power came back on at approximately 6:50 PM.
 
1969-12-311pm (about)unknown158 elm ave.
Comments: happened when I wasn't home. don't know exact time or duration
 
2008-11-0510:36ammomentary409 Concord Way
Comments: Unbelievable. Beautiful day. Beautiful weather.
 
2008-11-012.00 pm2 - 3-mins709 Walnut Ave.
Comments: PGE will probably claim they have no record of it. That was the answer on the last short outage. Computers jolted, lites blinking. blah, blah, blah., they have no record!
 
2008-11-012.00 pm2 - 3-mins709 Walnut Ave.
Comments: PGE will probably claim they have no record of it. That was the answer on the last short outage. Computers jolted, lites blinking. blah, blah, blah., they have no record!
 
2008-11-0111:241-2 minutes1178 broadway
Comments: As we were closing out the computer with October's sales data, the power suddenly flashed and then went out, leaving us in the dark for a minute or two. We had to re-boot all the computers in the shop...
 
2008-10-1011pmish AND one later during the night1-2 secondsWillborough Road
Comments: Even though both were just a blip, each was enough to shut down my pc and answering machine which means I must redo my message, time, date, etc. on the latter and I lose any information/web pages on my pc. We had a few other blips a week or so ago that I did not report. Weather was clear.
 
2008-10-0910:40 pm2 hours, 10 min1205 Floribunda Ave
Comments: Looked like just 2-3 houses
 
2008-09-05don\'t knowa few mins.709 Walnut Ave.
Comments: Came home from an overnite in SF and found usual blinking of lites, microwave black, same old PGE nonsense. I think the city of Burl should sue the jerks.!!! Their website wouldn't even work at first!!
 
2008-08-286:40 PMfew mins.709 Walnut Ave.
Comments: I wouldn't dare!
 
2008-08-284:40-4:45a few mins.709 Walnut Ave.
Comments: SAME OLD BALONEY from PGE.Beautiful warm day and all of a sudden, the same old you know what!
 
2008-09-056:42 pm10-25 seconds1178 Broadway
Comments: As reports of Hurricane Ike are reported on the front page of the newspaper, we were basking in beautiful September weather here in Burlingame. On a sunny, calm day, we (and the 6 or 8 customers in our shop) were startled when the lights flashed off and on and then off for about 10-20 seconds. It is difficult to explain to people, especially folks unfamiliar with PG&E's spotty performance here in town, precisely why the power goes out.
 
2008-09-056:40 pm1 minute409 Concord Way
Comments:
 
2008-08-284:42pm5-8 seconds1178 Broadway
Comments: The south is bracing for Hurricane Gustav. People in New Orleans are preparing for the storm. Here, though, it's a rather warm summer day...no wind...the power went out during a sales transaction...computers needed to be rebooted...
 
2008-08-076:36 p.m.Momentary2337 Poppy Drive
Comments: Brief power interruption that made the clocks start blinking
 
2008-08-059:34pmmomentary409 Concord Way
Comments: Slight rain outside. Certainly nothing that should cause an outage.
 
2008-07-083:30p,mmomentary105 Crescent Avenue
Comments: Beautiful and sunny hot day. Momentary blip in power caused computers & network to reset. Lost unsaved work. Very inconvenient.
 
2008-06-015:59 am2 ;21 min709 Walnut Ave
Comments: WEATHER PERFECT! Wonder what this exucse will be.
 
2008-05-296:38 AM3 seconds131 Loma Vista dr.
Comments: Fianlly fried my computer
 
2008-05-21late morning if I remember2 section ohrs. 40 mins709 Walnut Ave.
Comments: windy day| Same old section of our area all of us out of power according to PGE.Promiseed to cal back & notify me but no such luck.They couldn't care less. But now I am thinking of calling the TV channels andtelling our story.
 
2008-05-182:30 pm1 minute1210 Bellevue Ave #302
Comments: Short outage but had to reset all clocks, phones, in the house.
 
2008-05-212:50pmmomentary409 Concord Way
Comments: here we go again. It is windy today but that can't be the reason, can it? Reset clocks, instant hot water heater.
 
2008-05-182:31pmmomentary409 Concord Way
Comments: reset instant hot water heater, clocks
 
2008-05-057:48 pm10 seconds or soWillborough Road
Comments: Weather was fine, not even windy. Even though it only lasted a few seconds, it still meant resetting all the clocks and alarms in the house.
 
2008-05-057:48pmmomentary409 Concord Way
Comments: The usual. No wind. Beautiful evening. Power goes out momentarily then comes back on in about 15 seconds.
 
2008-04-289:53pmmomentary409 Concord Way
Comments: Nothing, fortunately. I have my battery backup. Why doesn't PG&E give several to every homeowner, for free??
 
2008-04-229:10am1 hour774 Walnut Avenue
Comments:
 
2008-04-22late morning?1 hr. 15 mins709 Walnut Ave.
Comments: Lost all my answering machine messages. Both my business & personal computers lost data.Had to call a computer person to re-set computers so I could use them. Wasted about 3 hrs. of my time because obviously PGE doesn't give a DAMN about us or their service.I am really angry about this!!
 
2003-11-30late morning?1 hr. 15 mins709 Walnut Ave.
Comments: Lost all my answering machine messages. Both my business & personal computers lost data.Had to call a computer person to re-set computers so I could use them. Wasted about 3 hrs. of my time because obviously PGE doesn't give a DAMN about us or their service.I am really angry about this!!
 
2008-04-229:38ammomentary409 Concord Way
Comments: two momentary power outages. A beautiful day. No apparent reason for this outage.
 
2008-02-147:25 PM2.5 hours1210 Bellevue Ave #302
Comments:
 
2008-02-147:204 hours?1210 Bellevue Ave
Comments: Working at home when the power went off. So frustrating to lose your power for someone having a home-based business.
 
2008-02-147:15pm+1 hour1400 block of Burlingame Avenue
Comments: Many businesses lost their power tonight. Sapore Italiano lost more than 300 reservations (including ours) on what should have been their busiest night. Il Forniao was out of power too! This is third world.
 
2008-02-1472 hours404 Howard Ave
Comments: Its crazy that we can have power during the recent storms yet on a lovely evening we lose power
 
2008-02-147:30pm1.5 hours ongoing1404 Edgehill Drive
Comments: Seems like us to a few blocks south, however our neighbors to the north have power. Weird.
 
2008-02-1411.00 AM & PM2 mins. each709 Walnut nAve.
Comments: I was working at my desk & all of a sudden the computer went out for approx. a min.& then it flipped back on. Tonite when I came in around 6:20 I noticed all the electronics flashing & I guess there wss a 2nd. outage. What is going on with our power station????Stupid!!!
 
2008-02-0412:23 pm1 hour409 Concord Way
Comments: I was in the shower when the power went off. We have an instant hot water heater so the water went cold within about a minute. I was getting ready to go to an appointment. Computer, which has a battery backup, shut off before I could turn it off. Not a good thing for Linux. We're guessing at the time of outage. Power was still out when I left but my wife reports that it was back on when she returned at 3pm.
 
2008-01-271:50ish A.M.about 3 hours1479 El Camino Real
Comments: no idea why the power went out, no storm, nothing obvious. I called PG&E as soon as it happened. It took a pretty good amount of time for them to get a truck down here. It still took quite a while to fix it after the truck came. I'd like to know what caused it.
 
2008-02-0412:2344 minutes1178 Broadway
Comments: On a clear, sunny, cool day following a week of heavy rains, the power went out on the north side of Broadway. We had visits in the shop from neighboring restaurateurs, wondering how long the lights would be off, since they're in the middle of a business-person's lunch period...The lights at the California Drive/Broadway intersection, of course, are impacted. We cannot make any credit card sales during this time and must re-set all the computers...
 
2008-01-278:30 PM1 hour100 Pepper Avenue
Comments: THis was the second outage this month. On 1/4 it went out before going to work for a short time. When I came home that evening I could tell by the clocks that it had been out over 4 hours that day.
 
2008-01-277:50pmMomentary105 Crescent
Comments: Lights flickered a few times; Computers reset;
 
2008-01-27About 4:15 a.m.Unknown2337 Poppy Drive
Comments: Woke up to blinking clocks. Power went out and was restored during the night.
 
2008-01-27appx. 2:00 amappx. 2 hours1548 Vancouver Avenue
Comments: Since this occurred in the early hours of the morning, don't know the exact time. However, there was no rain at the time (moon was shining) and although windy, not enough to warrant this outage in my estimation
 
2008-01-271:50amalmost 3 hours2331 poppy drive
Comments: I called PGE right away, and recording said they knew about the outage. Power came back at 4:43am. This is particularily problematic for us, as the house has flooded before due to the sump pumps not working. We do have a portable battery back up, but someone needs to plug it in. Luckily I woke up right away, since a three hour outage would have the pump overflowing. I would imagine that not to many folks are awake in those wee hours of the morning.
 
2008-01-272:00am1.5 hours1531 Vancouver ave
Comments:
 
2008-01-272:00 am1433 bernal ave
Comments:
 
2008-01-2410:00am3 hour1332 El camino Real
Comments: Not sure if this is an isolated situation; Both two buildings have NO power for at least 3 hours but it appears that neighbors have power. Property owner on site, trying to solve issue.
 
2008-01-0410:00 am32 hours1481 Benito Avenue
Comments: We are a family of four (two kids: age 4 and 8 months!) that spent two days and one cold night at home with our power out. Our neighbors across the street all had power. Having a young baby made this a very difficult time.
 
2008-01-049am35 hours1473 Benito Ave
Comments: Terry: We are am very frustrated. There are four houses on Benito Avenue (mine included) that are not on the new power grid. Most storms effects us. This last outage was terrible we were without power for almost two days. I have asked the other four neighbors to email you as well. Thank you, Steven Hurwitz
 
2008-01-046:30 AM1 hr.+966 Chula Vista Avenue
Comments:
 
2008-01-115:30 a.m.3 hours1499 Oak Grove Ave.
Comments: Crews gave a very quick response. We were very lucky compared with a lot of people.
 
2008-01-057am64 1/2 hours416 Bayswater Ave.
Comments: The most frustrating part was that it seemed like NONE of my calls were logged and I was constantly told that I was the only one in the neighborhood that was calling. I was never given a time that a crew would be on site and I was told that we were only 24 customers and a low priority. I even had calls that my power had been turned back on when I was still sitting with no heat or power.
 
2008-01-047:30 am5 hours1745 Escalante Way
Comments:
 
2008-01-048:15 a.m.54 1/2 hours1125 Cambridge Road
Comments: Black out caused by high winds from the recent storm, causing the service wire to break. It affected the whole of Cambridge as well as the south side of Oxford. Although the black out was reported promptly, it took PG&E over 2 days to restore our power.
 
2008-01-0410 am (approx)65 hours118 Dwight
Comments: A tree fell down on a transformer on the street and there were multiple downed lines. We have an 8 month old and a 2 year old and were without power and heat so we had to go to a hotel for two nights. My perception of the situation was that there was no consensus among the folks at PG&E whether our outage had been reported and when it would be addressed - seems like there is a need for better collaborative tools for field service personnel during times like these.
 
2008-01-046am4 days1228 Cabrillo Ave
Comments: We had no power on Friday the 4th in the morning, then partial power for most the day, but NO power again in the evening and for the next 3 days. WE were told we were a low priority. 6 houses on our street were w/out power. 3 alarm clocks wer burnt out, and our gargae door electric motor. We are still having problems w/fuses blowing. PGE only called us once before finally coming out-- even tho they said they would give regular updates. I still have not resolved the damaged equipment issue with them.
 
2008-01-088:20amstill ongoing4631 Doyle Road, San Jose
Comments: No power in whole home
 
2008-01-048:10 AM4 DAYS1341 Paloma Ave
Comments: We lost power to about a dozen homes in our neighborhood on Friday morning. Power was not restored until Monday afternoon. The outage was caused by a fallen tree limb. The worst part of the whole ordeal was not being able to get accurate estimates from PG&E regarding restoration of power. We were unable to make plans accordingly.
 
2008-01-046:30 AM4 plus hours709 Walnut Ave.
Comments: Here we go again. Just a week ago the power went out for about 12 minutes. So much for PGE's promises.
 
2008-01-047am, 7:40, 8:15, 9amseconds to 20 minutes1133 Douglas Ave
Comments: Heavy weather and the power stayed on all night, but we had a number of outages starting at 7 in the morning. We expect outages in such severe weather, given that service has often been problematic during calm weather.
 
2008-01-048:30 am2 hours728 Crossway Road
Comments:
 
2008-01-049 am8 hours13806 Highland Drive, Grass Valley, CA 95945
Comments: This means we have no heating either, as we have no fireplace.
 
2008-01-0408:00unknow2613 Martinez Drive, Burlingame, CA 94010
Comments: Weather - still out as of 01042008 2:00 p.m
 
2008-01-048:57am4 hours 5mins105 Crescent Avenue
Comments: No Internet, no power, no heat. Unable to work this morning. What a waste.
 
2008-01-048:00 am, 9:15 am, 10:00, 11:001-2 minutes each139 Primrose Road, Burlingame, CA 94010
Comments: Numerous outages all morning long, most lasting only a few minutes.
 
2008-01-046:45 amMore than 4 hours so far774 Walnut Ave.
Comments:
 
2008-01-046:45am 3hours30 min so far1404 Edgehill Drive
Comments: Heavy storm. Just the same, Burlingame Terrace is *always* the worst effected neighborhood we've ever seen on the peninsula. Everyone else seems to have power.
 
2008-01-046:45amcontinuing at 4 hours748 Walnut Avenue
Comments: There is a major storm. Reporting outage so there is a record of the poor service on Walnut Avenue
 
2007-22-126:30am1 hour, 15 min748 Walnut
Comments: Did not report to PGE as power went out while asleep and came back on in a little over 1 hour
 
2007-29-12065020min774 Walnut Avenue
Comments: Generator worked fine.
 
2007-11-118:52am1 minute1178 Broadway
Comments: Lost computer data...have to reset all sorts of appliances. It's a sunny morning, no wind, no rain, but we've been impacted by a power outage. Our main phone line was "dead" for several minutes, too, curiously.
 
2007-09-307:15?amnot sure1133 Douglas Ave
Comments: I do not know precisely how long the power was out or if we had merely a small glitch ...but at approximately 7:15 on this Sunday morning (clear weather), the appliances came back on.
 
2007-04-086:30 pm approx20 - 25 mins.709 Walnut Ave
Comments: Came home 6:25-grqge door would not open-thot might be doo4r opener-went in thru front door 7 tho9t will try lites-AND NOTHING AGAIN. Stove & other lites blinking. This is unacceptable--PGE CO8ULDN'T CARE LESS!!q
 
2007-08-186:30 pm2/ hours approx709 Walnut ave
Comments: the same old nonsense again.Lovely day outside-justg sat down to lk. at news.-and BAM-no electricity. ridiculous!
 
2007-04-086:40pm15 minutes748 Walnut Avenue
Comments: It was only 15 minutes but it is good to maintain this log as accurately as possible for PG&E
 
2007-08-177:00pm90 minutes748 Walnut
Comments: Understand that this was a large scale outage impacting about 1,000 customers
 
2007-07-2108:525 minutes1178 Broadway
Comments: The weather conditions were fine this morning when PG&E lost power for about 116 "residents" or customers. There was a PG&E truck and technician working on Laguna & Broadway...he worked on several power poles and I'm supposing he was doing preventative maintenance? But something unexpected must have happened and the lights went out in the immediate area. Someone told me they were unable to pump fuel at the gas station down the block, so they (I'm guessing) came into Weimax to "fuel" up with a shot of vodka...In any case, mighty inconvenient to lose power and have to re-boot computers, etc. Weather was not a factor in this morning's outage. The PG&E phone person took down the information and offered to call me with a "status report." We did not need such a report, since (believe it or not), we are sufficiently intelligent to determine that the lights are, indeed, back on.
 
2007-06-24approx. 6:15 to 7:45an hour and a half1516 Drake Ave
Comments: just wanted to inform you of the outage. Not too much impact as it was a Sunday morning. Also lost 2 tree limbs in the wind.
 
2007-05-248:10pm<1 minuteNorth Carolan
Comments: Interupted Safeway study group meeting.
 
2007-02-261 hour, 36 minEaston Drive
 
2007-02-188:00 p.m.at least 4 hours1033 Shoal Drive, San Mateo, CA 94404
Comments: The lights came on twice for maybe 10 minutes during the outage. I don't know if you want to know about San Mateo but Marcia Parish said it might be more info for you.
 
2007-02-123:36 a.m.30-35 minutesWillborough Road
Comments: (from my neighbor) PG&E said power would be restored at 6am; good thing it came back on earlier since my requested wakeup call from PG&E was 25 minutes late and I would have missed my train.
 
2006-12-29not sure forgot to note709 walnut
Comments: This insanity goes on & on. How long? I think we shoulkd get together & report PGE to Channels 4, 5, & 7!
 
2006-12-2712 plus hrs709 walnut
Comments: This goes on & on! Discusting!
 
2007-02-1210 t0 15 mins.709 Walnut Ave.
Comments: Left yesterday around 1 PM & returned this PM around 5 PM & found the lites blinking on the stove & found the lites had gone out while I was gone. Don't know at what time it happened but this just can't go on!!!
 
2007-01-12appx. 6:00 p.m.unknownBurlingame Century Theater - Old Bayshore
Comments: Were watching the movie, "The Queen" and approximately three quarters of the way through, theater lost electrical power. We were told it was a PG&E problem and likely to last quite a while and they therefore evacuated the theater. It appeared that everything south of the theater, on that side of the street, was also dark. Lights were on across the street and everywhere else.
 
2006-12-0411:40 a.m.2 minutes1322 Columbus Ave.
Comments:
 
2007-01-2012 noon7.5 hours1201 Broadway
Comments: All businesses on the south side of Broadway between Paloma and Laguna were without power for 7.5 hours. Not acceptable!
 
2007-01-2012 noon7-1/2 hours1205 Broadway
Comments: This is a serious problem! We had 150 dinner reservations and had to rent a generator.
 
2006-12-29Not sure774 Walnut Ave.
Comments: After 10 years of this nonsense, we are having an automatic standby generator installed!
 
2006-12-2712+ hours774 Walnut Ave.
Comments:
 
2006-12-2412:30 p.m.Not sureWillborough Road
Comments: I left about 1:15 p.m. and power was still out, returned at 8 p.m. and it was back on. In my first year of living on Willborough, I lost power more times than in the 10+ years of living on Floribunda!
 
2006-12-0411:40 a.m.2 minutes1322 Columbus Ave.
Comments: Had to reset clocks
 
2006-12-2710:30 a.m.About 15 hours792 Willborough Road
Comments: Very inconvenient! Had to go out to eat to get warm.
 
2006-11-196 p.m.3 hours, 30 min.1312 Carlos
Comments:
 
2006-11-13About 6:00 PMAbout 2 hours1312 Carlos
Comments:
 
2006-11-196 to 9:30 p.m.3-1/2 hours1322 Columbus Ave.
Comments:
 
2006-11-136 to 8 p.m.2 hours1332 Columbus
Comments: Was told 520 people in the area were without power
 
2006-12-2911:47a4 hours, 13 min2835 Hillside Drive
Comments: Cold house, cooked lunch with camp stove, could not park car in garage.
 
2006-12-296:15a30 sec2835 Hillside Drive
Comments: Reset appliances
 
2006-12-286:24pm3 to 5 minutes1178 Broadway
Comments: Though the weather at the time here on the Peninsula was not hugely windy or rainy (at that time), the power suddenly went out and remained out for about three to five minutes. We had lost power earlier in the day, by the way, for less than a minute...around mid-day.
 
2006-12-2710:30am15 min807 Acacia Ave
Comments: Third of three outages today. first two were momentary, this one is, so far, 15 minutes and counting. We're getting cold!
 
2006-12-2412:35 p.m.a few seconds409 Concord Way
Comments: We experienced a momentary outage of a few seconds on 12/24 at 12:35 p.m.
 
2006-12-181:01 pm10 seconds409 CONCORD WAY
Comments: momentary outage. Fortunately, computer is on a UPS.
 
2006-09-01445 PMHoward Ave
Comments: Power went off just as we were headed out the door, was restored by the time we got home. 2nd time this week.
 
2006-09-014:55 pmunknown409 Concord Way
Comments:
 
2006-09-014:48pm3-4 minutes1178 Broadway
Comments: On a lovely sunny, summer afternoon, the power went out for several minutes. A call to PG&E was of little illumination (what a surprise that they're "in the dark" about this). The rep said nothing had been noted on their system and "the power can go out for a variety of reasons. The outage is not simply weather-related." When queried as to possible causes, the rep had no clue. This is the second outage within the past few days. Computers routinely need re-booting and customers are inconvenienced by these interuptions.
 
2006-08-30around mid-day30-40 minutes, perhaps1178 Broadway, 136 Bloomfield, 1133 Douglas Ave
Comments: Lost power at several locations. In the shop we had major trouble getting the credit card terminal back on line. Lost a few sales as a result of this outage. Nice, warm, clear, summer day here, but perhaps Hurrican Ernesto affected PG&E's sensitive electrical system?
 
2006-08-301:45pm10 min409 CONCORD WAY
Comments:
 
2006-07-207:25 a.m.10 seconds2337 Poppy Drive
Comments: Had to reset all the clocks and was late to appointment next morning because forgot to reset alarm.
 
2006-07-059:20am1 minute1178 Broadway
Comments: On a clear, non-windy summer morning, the power went out for about one minute...needed to re-boot the computers, etc. The phone system went dead, mid-call, making the customer think I hung up on them.
 
2006-07-059:25 am30 sec409 CONCORD WAY
Comments: Lost work that was open on my computer.
 
2006-06-179:20am1 minute1178 Broadway
Comments: On a bright, hot, sunny Saturday morning, the power went out for about 20 seconds, came back on briefly and then was out, again, for another 20-30 seconds. We had to re-set the computer, etc.
 
2006-05-27afternoon3 times of ten mins.209 Victoria Rd.
Comments: Power went off in mid-afternoon for about 10 mins; back on for about 2 mins.; off again for about 10 mins.; back on; off again; finally back on to stay. Weather was sunny, slight wind, no rain!????
 
2006-05-178:20pmless than a minute1178 Broadway
Comments: We were in the midst of a wine tasting with 16 people and, on this warm, balmy, non-windy, non-rainy, summer-like evening, suddenly the electricity went out, darkening the store. Everyone was curious as to why and how this could happen. I explained that PG&E's service is far from perfect on this circuit. We had to reboot the computers in order to get everything up and running again.
 
2006-05-1710:45 a.m.2 hrs., 34 min.1702 Sequoia
Comments: Bright, sunny day. No obvious reason for outage.
 
2006-05-1810:45 a.m.2 hours, 34 min.1702 Sequoia
Comments: Clear, sunny day. No reason for outage obvious.
 
2006-05-028.38PM30 MINUTES709 WALNUT AVE.
Comments: WALKED IN AFTER A DINNER OUT AND COULDN'T BELIEVE MY EYES WITH THE CLOCKS ALL BLINKING -ANOTHER OUTAGE ON A WONDERFUL BRITE, SUNNY DAY IN BURL. NO REASON FOR SAME. STUPID,STUPID,PGE!!! .
 
2006-04-204.43 PM2 mins709 Walnut Ave.
Comments: don't know what is going on! So short & quick and SUNNY, SUNNY,no interference of anything..
 
2006-04-184.33 pm1/2 hr709 Walnut Ave.
Comments: Why did thid happen on a perfectly sunny day? Cannot imagine their newest excuse!
 
2006-04-1910:45, 11:10, 12:45flashes1178 Broadway
Comments: We've been experiencing numerous "flashes" today. There were three short ones around 10:45 this morning. Another momentary "flash" occurred at about 11:10 and one a moment ago at 12:46.
 
2006-03-087:12 pm22 hrs.709 Walnut Ave.
Comments: Impact? No dinner, no lites,no heat, no anything. And the people fielding the questions have NO IDEA about what's going on, how long, why, etc. but promised to call back when they knew something and when electricity would go back on. I am still waiting for that call. However she did state it was affecting about 300 homes - SAME AS ALWAYS. They - PGE just can't seem to understand & fix the problem or they are just too DUMB to solve it, or THEY JUST DON"T CARE. God help us if anything really bad happens!
 
2006-02-277:00 pm4 hours100 Pepper Avenue
Comments: I found out yesterday that this outage was caused by the line actually breaking, not from a tree coming down, but breaking by itself in the wind. This was just west of El Camino on Barroilhet.
 
2006-03-016:22 pm10 hours1450 Columbus Ave
Comments: Used my cell phone to report outage. The outage interrupted cooking diner. Forced us to go out to eat diner. Daoghter did her homework by candle like, much like President Abe Lincoln.
 
2006-02-277pm14 hours 45 minutes1178 Broadway
Comments: As a mild storm rolled into the Bay Area, the lights flickered several times before finally going out. We closed the shop and attempted to go home. The police blocked off Laguna to Rhinette, as they thought the cable on the street was a power line. *** A Burlingame Police Officer said I could not drive out onto the street due to the wire on the ground. He directed me to "walk out." I said I'd prefer to wait in the car until the road was safe. (In fact, the next day a PG&E technician said it would have been safer to drive onto the street and out of harm's way than to set foot on wet ground with a potential live wire.) *** The PG&E telephone recording on Tuesday morning indicated power would be restored between 11am and 1pm. I walked down to where there was a tree crew and several PG&E trucks were parked, all spectators. The PG&E supervisor said the power would be on in 30 minutes (this at 8:20am). I suppose the actual re-stringing of the wire was not especially complicated. The main issue was simply removing the branches of the tree. *** The tree in front of 1241 Laguna had numerous branches growing through the electrical and other wires. I suppose once these branches were removed, PG&E techs were able to re-string the wiring. *** The power came back on at 9:45 and we opened the shop about an hour later than hours posted. *** Aside from our personal inconvenience, the MAJOR PROBLEM is the traffic lights at California Drive and Broadway. These were not functioning during the morning commute hours. *** As usual, the lights on the south side of the street remained illuminated.
 
2006-02-277:00 pm4 hours100 Pepper Avenue
Comments: This has happened several times in the past few years. Our power comes in from Barroilhet and the power was out only on Barroilhet from our house east to El Camino, but the homes on Pepper and Occidental were unaffected. Strange.
 
2006-02-277:15 pm6 hours1037 Cortez
Comments: Not too sure when power came back on as I was half asleep when I noticed hallway light came on. Was groggy but think it was 12:45 am.
 
2006-02-277:10pmongoing748 Walnut Avenue
Comments: This is probably the fourth outage this winter and the second one that appears to be an overnight affair. I know that BULB has noted that Walnut Ave. is a problem but it does not appear we are making any progress. While it is clear that this is a major storm for PG&E, I remain most disappointed in their customer service response. I called for three hours before I received any recorded message regarding PG&E's response. I finally received a message that they will have an update at 10:00am tomorrow morning. The implication of this is that it is going to take at least 15 hours for PG&E to figure out when they can restore power. I expect better service. It is interesting that I am able to send this using my laptop and a telephone landline modem. I do not understand why AT&T/SBC lines never have troubles during a storm while PG&E's have numerous problems.
 
2006-02-278:45 pm?? hours3155 Frontera Way
Comments: spoiled food, loss of phone line
 
2006-01-249:15 am5-10 seconds501 Primrose Road
Comments: Since the outage was only seconds long, there was very little impact.
 
2005-12-303:00 am48 hrs1304 Bernal Ave.
Comments: Eucalyptus branch caused wires to be pulled from pole and house. PGE said they would be there to repair Sun. 1-3 pm. No show. Next said Sun. 6-9 pm. No show. I called and complained and talked to supervisor and asked how the priorities were being set. I told them I was only 1 house without electricity and felt they were passing me by when the repair was not a long one (in my opinion). This same problem happens often with storms. They said 11 am the next day Mon., but did come to repair at 3 am Mon.
 
2006-01-018:30am3:00+pm1133 Douglas Ave
Comments: Power was out in the area by City Hall and California Drive...
 
2005-12-3111:30 amest. 24-26 hours to restore service411 Primrose Road
Comments: Power has been out all day on Saturday. PG&E estimates that the power will be restored sometime on Sunday. The 24 hour outage is totally unacceptable; buildings surrounding this area are with full power.
 
2005-12-316:00 am1 hour1112 Edgehill Drive
Comments: Outages in this area have been caused by wind blown palm fronds which short the power lines. The palms in this area are very tall. The City should consider trimming the trees or removing them altogether.
 
2005-12-20noon1-2 hours1702 Sequoia Ave., Apt. 3
Comments: I called PGE; received a recorded msg advising me that they were aware of outage and that power would be back up in 1-2 hours. They were correct; power was restored as they said.
 
2005-12-0111:20amhours480 Primrose Road
Comments: The Burlingame Public Library is on the "old" circuit which routinely goes out of service when there's a breeze or a bit of rain. **** The library officials contacted PG&E immediately after the lights went out...they have back up lighting and power units which will provide electricity for perhaps an hour. PG&E blamed the outage on a transformer on Linden Avenue which had "exploded." PG&E informed library officials they had "no idea" as to when the power would be restored. Armed with that information, the library director sent staffers home, since there is little productivity to be had in such conditions. Library Services Manager Pat Harding said she came back at 4:45 and the lights were, surprisingly, on! But they went out again shortly thereafter, making for a totally frustrating day. She also said there are parts of the building which are quite dark during an outage, making it unsafe to walk around. The heating and ventilation system requires electricity and Ms. Harding noted the air gets "quite stuffy" when the HVAC units are not functioning. ***** Having good, reliable information available would surely aid people like our library staffers, not to mention Burlingame business people in dealing with the frequent outages experienced on this old and unreliable circuit.
 
2005-12-0112:30pm10 hours & counting748 Walnut
Comments: This outage and PG&E's response is similar to our experiences in 2003 and prior. When the power went out the automated telephone system said it swould be back in 1 to 4 hours. After 6 hours when we called for an update, we received a live operator who said the outage was never reported. About one hour ago, a PG&E truck showed up in the neighborhood and started looking at the power lines. The telephone line now says the outage is due to equipment failure and should be repaired in 1 to 3 hours. I am very frustrated with PG&E's inability to give a consistent response. It seems like they make it up as they go a long. I have to go now before the laptop runs out of battery power. Hopefully we will have power in the morning. Pkease put the appropriate pressure on PG&E so this does not hapeen again. A power outage of this length is inexcusable. Thanks, Marc
 
2005-12-015:10pm1 minute1178 broadway
Comments: Lost important e-mail communication. Had to re-boot the computers in the shop, delaying customers... Constant trouble. Why can't PG&E buy the sort of equipment to withstand winds that they use in other parts of the country?
 
2005-12-013:40, or soflickering outage1178 Broadway
Comments: Flickering outage...twice within a minute...power came back on...had to re-boot computers.
 
2005-12-0111:30amnearly 2 hours1178 broadway
Comments: During a storm, the power went out for a few hours. PG&E was called after about an hour and the operator had no idea if this was an isolated outage or was area-wide. She said she would set us up to receive a call informing us of the prospective duration of outage...never did get this call.
 
2005-12-013 am or so...brief136 Bloomfield Rd
Comments: Momentary 'flash' outage...needed to reset appliances. Arriving at the shop at 1178 Broadway...the computers were all catty-wompous (technical term) and needed re-booting.
 
2005-10-0212:58pm2 min409 CONCORD WAY
Comments: Weather is beautiful. Not a cloud in the sky. No wind to speak of. Power went off for a couple of minutes. I was editing and lost about 20 minutes worth of work (program does not back up). I plan to file a complaint with PG&E to be compensated for that lost work.
 
2005-08-3110:05am2-3 min2331 poppy dr.
Comments: the usual inconvenience
 
2005-08-3110:12 a.m.1-2 mins.1548 Vancouver Avenue
Comments: