I welcome your feedback and comments on any issues relating to Burlingame. Go to the Contact form to send your message. I will get back to you promptly.
Report a Power Outage
It is critical for us to be able to provide PG&E with an accurate report of outages and their impact on our community. Since August of 2013 the City of Burlingame has taken over the responsibility of collecting data on power outages. If you have experienced an outage, please enter the details in their Power Outage Form. You can also use this form to report tree trimming and customer service problems.
In the fall of 2010 Pacific Gas & Electric (PG&E) finished installing a new $3 million system which dramatically improves service to 15,500 customers in Burlingame, San Mateo and Hillsborough. The project uses new "Intelli-Team" software that has only been used once before in San Francisco. During a power outage, the system will quickly isolate the outage and switch power back on to all but a small area within a couple of minutes. Installation of this new system did not cost local cities any money or staff time.
PG&E offered to install the system during a meeting I requested on behalf of Burlingame residents and members of Burlingamers Unwilling to Live with Blackouts (BULB) who complained about power outages. A few neighbors talked about ongoing problems with service. But the chief topic discussed at the meeting was the three major outages that affected more than 7,400 customers on March 29, April 2 and May 1, 2010. One of those outages was caused by a duck; another was caused by a seagull. Those at the meeting told PG&E they expected better service, and they are very pleased that PG&E has installed this new system.
Read an update about the Intelli-Team project from PG&E
The Intelli-Team project includes the following circuits: Bay Meadows 2101, Bay Meadows 2102, Burlingame 2101 and San Mateo 2101.
I am grateful to those who log power outages on the Power Outage Form on this website. We use this data to document problems in power reliability during discussions with PG&E. You can view the Power Outage Log to see all outages logged since 2005.